Executive Coaching for FSA visits
| Course Code: | |
|
| Dates: | On a date of your choice |
| Venue: | At a location of your choice |
| Course Fees: | Available on application |
| CPD Credits: | 3 |
To discuss your requirements or for further information contact us on 01327 858292
or email info@ctp.uk.com
Course outline
This half-day workshop is designed to enable executives to: -
|
"Jayne has offered invaluable insight and challenge throughout our group's preparation for ARROW" - Jelf Group
"A very thought provoking day. Excellent preparation for any firm about to have an Arrow visit" - Countrywide
|
 Gain insight into the purpose and design of the FSA’s supervision approach
Respond appropriately to questions put by the FSA
It provides an opportunity for executives to practice responses in a safe environment with expert coaching and feedback. The FSA approach to supervisory visits invariably begins with a one to one interview with the executives undertaking significant influence functions. The FSA’s objective is to obtain reassurance that the firm has, or will have, in place the systems and controls that will enable it to comply.
We also create a tailored bank of questions that the FSA is likely to ask based upon our intelligence from the market and the FSA's own information. To do this effectively we will require some information from the firm including the risk register and role profiles of the interviewees. Areas of interest in the initial interviews are likely to be: -
Risks and risk controls,
Strategy
Corporate Governance,
Structures and organisation
Compliance culture
Managing the competence of direct reports and staff generally
There will also be specific themes that the FSA will cover, for example, Conflicts of Interest and Treating Customers Fairly
Specific questions could include: -
“How is the board assured that risks are being identified, measured and monitored?”
“Is the risk management process embedded in the firm’s strategic planning process?”
“How do you ensure that your staff are competent?”
“How are serious concerns or breaches escalated?”
Who should attend
As part of the ARROW visit planning the FSA will have idenitified the people they wish to interview. They will alsways want to meet the senior management groups and will sometimes want to interview the people seeing customers or undertkeing a more junior role in finance or administration. As a general guide all of the senior managers should attend this event.
How delegates will benefit
Up date on current issues for the FSA
Debate and agreement on the hot topics for the firm
Consensus on the correct prepsentation of the way systems and controls operate
Opportunity to practice the interview in a safe and constructive environment
Do's and don'ts for the interview itself
Areas where as indiviudals they should focus before the real thing
Training approach
The format of the event falls into three main parts: -
Briefing on the questions and how best to structure a response
Role-plays ideally comprises of one facilitator, two delegates
Review and agreement on areas to be addressed
Programme outline
The coahing elements of the programme are lead by one consultant for three delegates. We recommend that all those to be interviewed attend the first and last sessions, breaking into syndicates for the coahcing. This ensures that everyone can contribute to the imnportant final session and agree responsibilities for any work to be undertaken before the visit.
|
SESSION
|
CONTENT
|
| The ARROW visit purpose and approach |
- The FSA’s approach to Risk assessment
- Current themes relevant to your business
- Role plays – purpose and logistics
- Techniques for responses
- Congruence of tone, body language and content
|
| Role plays x 3 |
- 30 minute interview
10 minutes indiviudal feedback
|
| Review |
- Feedback from each group
- Common problem areas
- Create list of do’s and don’ts for these interviews
- Areas of concern arising from lack of knowledge
|
The consultants
Jayne Owen ACIB, MSI, Chief Executive, Corporate Training Partnerships Ltd
Jayne has over thirty years experience in the financial services industry and has worked within a regulatory body, the Investment Management Regulatory Organisation, Ernst & Young as well as Barclays Bank PLC and the National Westminster Bank Group.
AT CTP she has lead the approach to training and the focus on risk and compliance issues. She is passionate about the value that training should drive out for clients and goes to great lengths to ensure that all training is carefully designed to deliver to the objectives agreed.
Her commercial experience spans most aspects of financial services from sales and marketing to finance, risk management, planning and operations within regulated firms she therefore brings both a broad understanding of regulation as well as business acumen to bear on issues.
She is a Fellow of the Institute of Bankers, a member of the Securities Institute and an Associate of the Compliance Institute. She writes articles and is published on the approach to Training and Competence.
Stuart Smith FInstSMM, Associate Director, Corporate Training Partnerships Ltd
Stuart joined the company bringing highly relevant and up to date experience from his role as a Compliance Director of a network supporting advisers undertaking investment, mortgage and insurance business. He was formerly the Director and Training & Competence Officer for Barclays Bank plc and combines an extensive background in management development and sales management training with practical experience of working in regulated financial services.
This unusual combination of knowledge and experience enables him to create experiential training for managers that directly drives changes in business performance, whether you are seeking to increase income, or, improve the quality of your business performance. In particular, his up to date experience of creating the right compliance environment and managing relationships with the FSA is invaluable in helping new and existing regulated businesses to translate compliance requirements, such as, risk management and systems and controls, into practical actions that business managers can take.
Stuart is an accredited performance coach and a Neuro Linguistic Programming Practitioner, holds various accreditations from the McQuaig Institute and Saville & Holdsworth for psychometric evaluation tools. He is fellow of the Institute of Sales and Marketing Management and holds the Financial Planning Certificate from the Chartered Institute of Insurers
Colin Soden, FCIB, ATII, FSFA, CFP
Colin Soden is a consultant and training practitioner with extensive financial services experience. He has spent more than 30 years in the industry, during which time he has been Compliance Officer for a leading bancassurer as well as Sales Training Director responsible for the competence of its regulated sales force.
In 2000, he became a consultant, specialising in financial education (in all aspects of financial planning) and financial services regulation. Since then he has worked with financial publishers, insurance companies, professional institutes and regulatory bodies in the U.K. and Europe.
He has advised regulated firms on compliance issues, designed professional examination and competency frameworks, created and delivered regulatory and risk training for non-executive directors, and provided regulatory briefings for senior sales management.
He is a Fellow of the Chartered Institute of Bankers, a Fellow of the Society of Financial Advisers, an Associate of the Institute of Taxation, and a Certified Financial Planner. He is also an Associate of the Compliance Institute, and is vice chairman of the conference board.
For further information please contact us on 01327 858292 or e-mail info@ctp.uk.com
Booking
If you are interested in booking this course, or if you have any questions, please call call us on 01327 858307.
|