Leading and Managing Experienced People

Course Code:	4003
Dates:	On a date of your choice
Venue:	Central London
Course Fees:	Available on application
CPD Credits:	12

To discuss your requirements or for further information contact us on 0203 170 5779 or email info@ctp.uk.com

Leading and Managing Experienced People Course Outline

“Excellent two days to take time out of the day to day environment and focus on the "bigger picture" and also to consider the impact of the "manager/leaders" actions on the team.” David Churchill

“Good refresher in certain areas, very informative in others. I feel all managers in my department will benefit from attending this course.” Robert Cox

“Coming out of the business helps to identify some of the changes you can make and also makes you think about ways of adapting your own management style.”
Phil Seymour

Leading and managing experienced people? Leaders of highly competent, experienced people need to hone their management skills to ensure they retain, motivate and develop their staff.

Situations where advancement through the organisation has been achieved because of experience or expertise in a specific business discipline or expert technical knowledge leaves managers of teams of people with similar abilities some very real challenges: -

Inability to pass on their expertise
Difficulty in motivating mature independent people
Avoiding delegation and enjoying “doing it themselves”

This 2 day advanced management course focuses on understanding personal motivation and developing leadership skills appropriate to this demanding audience. A key component of the training is the Reality Challenge™ which focuses on identifying a specific, live issue to which you will apply your learning through the development of an articulated plan.

Each event will be tailored so that the case studies reflect your business and any specific issues you wish to address. To attend you'll be professional, a manager who have a high degree of technical knowledge and skills related to your specific discipline but are also taking responsibility for managing and developing teams of people.

Who should attend?

Attend this event if you:

Have responsibility or accountability for colleagues and their performance and development
Want to develop your understanding of current thinking
Want to improve employee retention
Wish to develop your people management skills

How delegates will benefit

This workshop will introduce you to the key motivational principles, leadership imperatives and current management and leadership thinking. In particular, you will:

Develop an understanding of the theory and use of a range of practical motivation tools
Improve understanding of a range of leadership models
Identify and discuss a range of leadership styles, and establish the most suitable for managing experienced people
Explore the ways in which tasks can be delegated
Examine resistance to change, and how to manage it
Identify and practice techniques for imparting knowledge
Identify a live current issue and develop a workable plan to address it

Training Approach

This workshop is uses a combination of trainer input, knowledge sharing with interactive syndicate work and case studies

Group size is kept to a maximum of 15 to facilitate sharing of experience amongst the delegates

Your Tutor

See our portfolio of Management Development tutors

Programme Outline

Course Objectives

To refresh and develop understanding of current leadership best practice
To understand the difference between leadership and management, and the importance of both
To improve understanding of issues of personal motivation
To develop practical ways of improving effective internal communication
To experience best leadership practice

Summary of content

Mistaken Identity? The difference between management and leadership, and how to apply leadership concepts practically
Personal leadership style
Concepts of individual motivation and behavioural drivers
Communication – a Leadership Imperative
The coaching process, and how to apply it in practice
Appropriate and effective delegation
An effective change management toolkit
Innovative thinking: creating value for the business
Dealing with difficult messages – a practical toolkit
Reality Challenge™ a workable plan to deliver improved results within their business

To book, discuss your requirements or for further information contact us now on 0203 170 5779 or e-mail info@ctp.uk.com

Corporate Training Partnerships - Transforming Talent

Booking

If you are interested in booking this course, or if you have any questions, please call call us on 01327 858307.

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- Liz Cameron, Head of Direct Sales Compliance, Scottish Widows
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- David Statham, Group Internal Auditor, IGI Insurance
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- Countrywide
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- Barclays Insurance Services Ltd
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- Group Compliance Manager, Clarke Roxburgh
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- Tim Sierwald, Audit Manager, Assurant Solutions
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- S J Fisher, Managing Director, Colemans
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- John Constable, Head of People Development, JLT Risk Solutions Ltd
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- Duncan Howorth, Managing Director, JLT
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- MD, Assurant Solutions
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- Simon McCulloch, Business Development Director, Countrywide
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- James Cooper, Financial Controller, Locktons
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- By Derek Wood, Compliance Manager at Skandia UK
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- Karen Martin, HR and Communications Director, Britannic Assurance
“I would strongly urge senior managers in the insurance industry to attend this course which really prepares you for FSA interviews.”
- Paul Williams, regional Managing Director, Folgate (Towergate)

Corporate Training Partnerships Ltd, London Office: 60 Lombard Street, London, EC3V 9EA. Tel: 0203 1705779
Milton Keynes Office: Suite 1:20, Second Floor, Norfolk House East, 499 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH Tel: 01908 488170

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