Operational Systems & Controls

Course Code:	5151
Dates:	On a date of your choice
Venue:	Novotel Tower Bridge
Course Fees:	Available on application
CPD Credits:	6

To discuss running this course in-house please contact us on 01327 858 292 or email info@ctp.uk.com

Operational Systems & Control Course Outline
Having effective operational systems & controls is essential from a business and regulatory perspective. This one day workshop looks at the key elements of business operations, and the systems & controls necessary for a company to demonstrate compliance with FSA expectations under SYSC 3.1 and 3.2.

It will also address the purpose of SYSC, and how firms should monitor operational systems & controls to ensure they continue to meet the needs of the business.

Who should attend?
This event is essential if you're a Compliance Officer, Risk manager, Director or Senior Manager involved in operational systems & controls, or if you're involved in the evaluation of management information on behalf of the FSA.

How will delegates benefit
By attending this one day workshop, you will:
• Understand the scope of systems & controls required for effective business operation
• Learn how these systems & controls facilitate governance of the firm
• See the importance of good management information
• Understand the role others play in the operational structure
• Recognise the benefits of effective systems & controls

In addition to the above, delegates will gain an in depth understanding of FSA expectations in terms of systems & controls, the role that TCF plays, and the importance of having the necessary skill set to carry out specific roles.

Training Approach
This workshop uses a combination of trainer input, knowledge sharing with interactive syndicate work and case studies. Group size is kept to a maximum of 15 to facilitate sharing of experience amongst the delegates.

Course Leader: Charles Galloway
Charles leads CTP’s approach in the Lloyds market and recently joined the company as the Insurance Sector Director. He has 24 years of experience in the insurance sector, the majority of which was spent with the Jardine Lloyd Thompson Group.

Charles has been Head of Compliance, Head of Business Risk, Head of Business Process, and Financial Crime Reporting Officer. He developed a team of “skilled” persons from the fields of Insurance and Reinsurance Broking, Audit and Law.

Programme Outline

Session	Aim	Content
The FSA platform	Clarify requirements for: • Apportionment • Establishment • Maintenance	• Dealing with apportionment • Overseeing establishment & maintenance • What it means for group members • Reporting lines • Assessments for delegated functions • Delegation controls • The role of the non-executive director
Money Laundering (Financial crime)	To highlight the role of the person responsible for money laundering, and the need for authority and independence	• The role of the MLRO • Interaction with the business • MLRO knowledge of financial crime • MLRO knowledge of the business
Risk Assessment	To understand what risks face the firm, given the nature, scale, and complexity of a firm’s business	• How to assess risk • Who is responsible • How risk should be recorded • Introduction to risk management
Management Information	To identify the scope of management information	• What MI is and its purpose • How MI should be reviewed • Recognising trends and deficiencies • Management responsibilities • Treating Customers Fairly
Employees and agents	To clarify assessment requirements for suitability purposes	• How to assess suitability • Recruitment processes • Remuneration strategies • Introduction to outsourcing controls
Audit	To identify the impact of the audit committee and internal audit on operational systems & controls	• The role of the audit committee • The role of internal audit • How to assess audit data
Business strategy and continuity	To understand regulatory risk, and how to continue to meet regulatory obligations in the event of unforeseen interruption	• The scope of regulatory risk • Business plan and strategy content • Business continuity plan content • Business continuity testing and results
Compliance	To highlight the role of, and responsibilities vested in, the compliance function	• The role of compliance • Terms of reference • Knowledge and skill • Communication with management • Independence and authority • Recording of data • Input to the Board

Money Back Guarantee

Corporate Training Partnerships offer a unique money back guarantee on all training courses.

We guarantee our training workshops or your money back. If you are attending a CTP event and are not satisfied by lunchtime of the first day, simply turn in your training materials and you will receive a full refund.

Attend one of our courses; then implement and use the strategies that you will learn and if you do not see measurable, tangible results in your performance then we do not deserve to keep your money - we will give you a full refund.

To book or discuss running this course in-house contact us now on 01327 858 292 or email info@ctp.uk.com

Corporate Training Partnerships - Championing Compliance

Booking

If you are interested in booking this course, or if you have any questions, please call call us on 01327 858307.

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