Training Delivery Skills

Course Code:	2021
Dates:	On a date of your choice
Venue:	At a location of your choice
Course Fees:	Available on application
CPD Credits:	21

Also available to be run in-house – to discuss your requirements contact us on 01327 858292 or e-mail info@ctp.uk.com

Course Outline

This specialist course enables practised trainers to refresh their training skills and learn new techniques to deliver training competently to meet objectives.

Practised trainers who deliver regularly can become stale and fall into bad habits, particularly when the training is repetitive. Quite understandable, but it is critical that training styles reflect the needs of the audience and bring to life the content of the training.

This 3-day course is led by a very experienced trainer and presenter who works with groups from many different backgrounds to help them improve the impact of the training they deliver. Because only small groups (maximum of eight) are taken through the programme, each individual has the opportunity to have individual coaching and development and time to practice new approaches in a supportive environment.

Who should attend?

Experienced trainers who train regularly who want to refresh their delivery skills and learn some new techniques.

How delegates will benefit
This course enables trainers to: -

Review their current approach
Understand the different approaches available
Know when to adopt different techniques
Identify areas for improvement
Practice using different communication methods
Recognise how to engage and re-engage audiences
Know when facilitation is appropriate and when it is not
Practice observation and assessment
Manage syndicates and plenary groups effectively

Training Approach

This workshop is uses a combination of trainer input, knowledge sharing with interactive syndicate work and case studies. Through observation by delegates, as well as the tutor, learning is embedded and delegates are able to self-asses effectively.

The course will deliver expertise in the following areas.
Planning ahead and preparation
Preparing the environment
Styles and techniques
The mix of styles
Using questioning skills
Using facilitation skills
When to present
Managing activities and syndicate groups
Checking progress and assessing needs

The sessions are designed for individual attention and the numbers per course are limited to 8 with a minimum of 6 so that sufficient time is available to allow for individual coaching.

Workshop leader: Phil Ingle

Phil is a management and training consultant and has worked with companies in a wide variety of industries. He excels at communication and presentation skills training and practices these skills regularly through his own speaking engagements and amateur dramatics. He is currently engaged in an assignment for a pharmaceutical group to train GP’s to make presentations and regularly trains trainers to present as part of the FSA’s Financial Capability project.

His background is in financial services where he worked as a training manager in both regulated technical subjects and management skills for the staff dealing with high net worth clients. This experience enables him to empathise with the practical challenges delegates face and to transfer the wide-ranging techniques needed to deal with highly technical matters as well as skills development.

Phil holds an MBA from Cranfield, is a Master Practitioner in Neuro Linguistic Programming and is a Member of the Professional Speakers Association and the Institute for Training and Occupational Learning.

Programme Outline

DAY 1

Course Start up

Assessment of current strengths

Lunch

Training styles

Individual feedback

Evening work

DAY 2

Review

Review learning objectives

Using questions in training

Lunch

Practice using question techniques

Planning and preparing training sessions

Evening work

DAY 3

Check training scripts

Observed training sessions

Lunch

Observed training sessions

Feedback

Course review and end

Booking

If you are interested in booking this course, or if you have any questions, please call call us on 01327 858307.

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- Liz Cameron, Head of Direct Sales Compliance, Scottish Widows
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