Embedding Suitability - or else

Monday 23 May 2011 9:44 PM

Anyone who attended the FSA's Retail Conduct Risk Seminar on the 19th May cannot fail to have come away with a very strong message from the FSA . . The regulator is determined to make sure that retail clients are:

clear about the risks they are entering into

given demonstrably suitable investment recomendations and decisions.

Highlighting the enforcement decisions the FSA have already made in this area, Nausicaa Delfas, Head of Conduct Risk, talked about the intrusive and intensive supervisory regime the regulator intends to follow.

CTP has a tried and tested approach to helping firms both improve the client experience and meet regulatory standards. Using video, role play with actors and expert coaches to provide constructive feedback, we can change long held practices and improve the way even experienced people deal with clients.

For more details follow this link and contact Julia Kirkland, Director, Investment Sector, or Philippa Grocott, Director, Retail Sector by calling 0203 170 5579 to discuss your requirements.

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