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Effective Change Management - the Key Steps

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Outline & Objectives

Barring unforeseen and unpredictable events, change should be driven by planned revisions to strategy or the execution of that strategy. Unfortunately, however, much change in business is ill-conceived, inadequately communicated and poorly executed. 

Strategic and operational change can be driven by a vast number of both internal and external forces.  An understanding of those forces will help you to understand not only why change is taking place, but also how to manage it in the most appropriate ways.

In this very practical and intensive, one-day course, you will learn:

  1. What drives change in business?
  2. The consequences of change
  3. Barriers to effective change
  4. Key steps and tools for successful change management
  5. How to manage reactions to change
  6. How to align culture with strategic and operational change
  7. How to communicate change

Who will benefit?

Anyone who has to lead or manage change; anyone wishing to understand more about the process and drivers of change; anyone tasked with helping in the change process.

Training Approach

We use a number of accelerated learning techniques to embed learning and enhance recall.  Any theory is immediately grounded in day-to-day working practice and everything that you learn on the course can be applied directly in the workplace.

Workshop Agenda

Topics covered may include but are not limited to:

  • Drivers of change
  • Helpers and barriers
  • Reactions to change
  • Why change so often fails (and what to do about it)
  • The tools of change
  • Cultural change
  • Communicating and implementing change
  • Next steps and action points
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