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Those of us working in financial services organisations can face particular difficulties in getting our message across. What we have to communicate is often complex, technical and sometimes unwelcome. Our audience can be indifferent, resistant and fearful of being criticized or exposed. Meeting these challenges calls for a considerable level of skill, and some psychology, to be employed in the written word. This course will help you recognise and apply the approaches and techniques that will make your reports and other messages more likely to result in the outcomes they were designed to achieve.
Attending will enable you to:
Anyone responsible for preparing reports, explaining the impact of new rules, policies and guidance or delivering difficult messages in writing.
We use a number of accelerated learning techniques to embed learning and enhance recall. Any theory is immediately grounded in day-to-day working practice and everything that you learn on the course can be applied directly in the workplace.
Topics covered may include but are not limited to: