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There is a now a broad understanding of the regulatory structure within general insurance firms, but it remains an emerging landscape. Business conduct is in a bright and unforgiving spotlight and – in the absence of anything prescriptive from the FCA – firms are defining what conduct risk means in and for their business.
Current activity in many companies is being determined by past regulatory action, wariness over FCA thematic priorities and fear of arbitrary supervisory action. This has led to a focus on downside risk avoidance – as if “conduct risk” was a component of operational risk – with the potential consequence of a disproportionate response.
This workshop is designed to connect the similar and overlapping regulatory themes of managing conduct risk, fairness and TCF with the underpinning common denominator of culture.
Specifically, it will help insurance professionals:
This course is for both insurers and brokers, for Approved Persons in Significant Influence Functions and those in Compliance, Operations and Line Managers whose role will be directly impacted by more explicit and more rigorous regulatory expectations, expectations that go to the heart of the business and how it is run.
The workshop is part briefing, part training and part forum: combining tutor input, opportunity for discussion, examples to challenge and case studies to bring the subject to life and reinforce confidence.
Topics may include but are not limited to: