The Training Environment For Financial Services

Ensuring Operational Resilience in your Organisation

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Outline and Objectives

Operational disruptions can have a significant impact on the safety and soundness of your firm, your customers and on the economy.

The key to a robust and effective operational resilience framework is understanding how you can leverage off exisiting activities, frameworks and artefacts to create and implement the eight steps necessary for effective operational resilience.

This practical course will help you to prepare for operational disruptions, whatever the source, and identify the steps that you can take to reduce the resultant impact. 

Attending will help you:

  • Understand the global regulatory concerns and expectations around operatinal resilience
  • Link your operational resilience framework to operational risk management and business continuity frameworks
  • Establish appropriate governance arrangements
  • Identify your important business services
  • Map your important business services to the key operational resources
  • Establish effective impact tolerances
  • Create and implement a scenario process to assess resilience in severe but plausible scenarios
  • Learn the lessons from operational disruptions
  • Undertake a self assessment of your resilience framework and identify the next steps required to ensure is robust

Who will benefit

The course will benefit everyone directly and indirectly involved in operational resilience in the UK and globally, including Operational Resilience personnel, Business Continuity, Operations, Risk and Audit managers and Non-executive Directors.

Course Agenda

Topics covered may include but are not limited to:

Operational Resilience, governance and roles and responsibilities
Important Business Services
Impact tolerances
Mapping and identifying resources
Severe but plausible scenarios and lessons learned
Communications and annual self assessment

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