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Those of us working in financial services organisations know how difficult it is to communicate findings, recommendations or necessary change in a way our colleagues will readily accept, see as helpful and incorporate into their day to day business activities.
This course will help you to understand and apply a range of powerful verbal and non-verbal communication tools and techniques that will help bring your colleagues 'on side' and make it easier to achieve your intended outcomes.
Attending will enable you to:
Anyone in Compliance, Risk, Audit or other functions responsible for preparing reports, explaining the impact of new rules, legislation and guidance or delivering difficult messages.
The topics covered may include but are not limited to: