FCA publishes business plan for 2020/1

Published: Apr 17, 2020

The FCA's new business plan reveals the regulator's revised priorities in light of the COVID-19 pandemic, with a continued overarching focus on organisational culture, fairness to customers, and operational resilience.

Significantly, there will be no relaxation of expectations in relation to the implementation of the Senior Managers and Certification Regime:

"We expect all solo-regulated firms to comply with the requirements of the SM&CR as they fall due. The regime aims to see firms across financial services foster healthy cultures where conduct and fair customer outcomes are at the forefront of their business.

CTP are running a series of live, online courses providing support in this area, including:

Do you have the right Culture?

SMCR during COVID 19 - the Role of HR

Delivering Effective Conduct Rules Training

SMCR - Managing Ongoing Compliance

and other related events you can find here



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