04 Apr 2019, London
9:00am to 13:00pm
Course fees: £395.00 + vat per person
Savings for multiple registrations
The culture within financial services organisations is being examined - and challenged - to an unprecedented degree, by regulators, investors, politicians and the media.
Any perception of cultural problems in a financial institution is likely to have severe consequences for the business, and senior management in particular, as recent events have shown.
If you are responsible for establishing or influencing culture in your organisation, this focused and practical half day workshop will help you address three critical questions:
Board Directors, Senior Managers and those responsible for Governance, Risk, Compliance, Audit, HR and Internal Communications.
John Thirlwell has served as independent adviser and non-executive Director for a number of financial institutions, associations and regulatory bodies and is recognised in the UK and internationally as an authority on operational and business risk. He has over 25 years’ experience in leading change and negotiation at Board, government ministerial and senior regulator level. John was Director, Risk and Regulatory Issues at the British Bankers’ Association and prior to that Director and Head of Risk at Hill Samuel Bank. John has co-authored several books on operational risk - including the second edition of Mastering Operational Risk published by Financial Times Prentice Hall - and is frequently asked to contribute to industry publications and conferences and to provide expert testimony on banking and regulatory matters for City law firms.
Session | Content |
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What do we mean by culture? |
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Internal and external factors that affect organisational culture |
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Culture as a source of risk – why it matters |
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How to embed and sustain the right culture |
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How do we know we’ve changed? Assessing and monitoring culture and change |
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This course can be delivered in-house at a time and location to suit your business and tailored to suit your people and organisation. We can also create bespoke training when something very specific is needed.Please contact us to discuss your requirements in more detail and at no obligation.