Managing and Monitoring Culture - Practical Approaches for Regulated Firms

Outline & Objectives

There can be no doubt UK regulators are determined to drive cultural change in financial institutions. The implementation of the Senior Managers and Certification Regime (SMCR) and ongoing initiatives on Diversity and Inclusion and Consumer Duty place unprecedented pressure on regulated firms to effect and demonstrate real and sustainable cultural transformation and changes in conduct. The challenge, of course, is how to demonstrate all this is happening.

If you are responsible for developing or monitoring culture in your firm, this practical workshop will examine both the practical steps to managing and developing a healthy and coherent culture and methodologies for monitoring, measuring and auditing culture to enable firms to benchmark progress.

Specifically, attending will help you:

• Identify practical steps to embed culture in management structures, processes and decision making
• Address the cultural challenges of remote and hybrid working
• Consider how to develop credible cultural MI
• Conduct effective cultural audits
• Benchmark your firm’s progress against industry standards and regulatory expectations

Who will benefit?

This workshop is designed primarily for Human Resources, Risk and Compliance specialists, as well as Senior Managers (SMFs) with direct responsibility for culture. The programme is equally relevant for those working in solo or dual regulated firms

Training Approach

This course will be delivered live online. Delegate numbers will be limited to ensure a high quality learning experience.