19 Dec 2017, London
9:30am to 4:30pm
Those of us working in financial services organisations know how difficult it is to communicate findings, recommendations or necessary change in a way our colleagues will readily accept, see as helpful and incorporate into their day to day business activities.
This course will help you to understand and apply a range of powerful verbal and non-verbal communication tools and techniques that will help bring your colleagues 'on side' and make it easier to achieve your intended outcomes.
Attending will enable you to:
Anyone who needs to engage, inform and communciate with colleagues and stakeholders in a financial institution.
We use a number of accelerated learning techniques to embed learning and enhance recall. Any theory is immediately grounded in day-to-day working practice and everything that you learn on the course can be applied directly in the workplace.
David has worked in training and management consultancy for over 20 years, in four continents and over 40 countries. An alumnus of both Arthur Andersen and PwC, David's client portfolio encompasses a broad range of government bodies and private sector organisations. He has worked in both training and consulting roles with many of the major UK banks and insurance firms, the BBA and the FSA. His work ranges from strategy development to advanced communication skills, leadership impact and influence, client relationship management and networking skills, to coaching and mentoring. A prolific author, David has won awards for two of his books, and for an e-learning package on electronic marketplaces. David studied linguistics for pleasure, is a self-confessed pedant and grammarian. He has a Bachelor of Arts degree, Diplomas in Training & Development and Hypnotherapy, is a Certified NLP practitioner, a Fellow of the British Institute for Learning and Development and a Member of the Institute of Leadership and Management.
|The need to communicate more effectively||To understand potential limitations of current channels of communication||
|Non-verbal communications||To be able to employ a range of non-verbal techniques to understand others’ needs and get your message across||
|‘Reading’ people||To be able to understand others’ preferred ways of thinking and use that knowledge to communicate more effectively with them||
|The language of influence||To be able to use language in more powerful ways||
|Action planning||To plan the actions which you will take as a direct result of this workshop||
This course can be delivered in-house at a time and location to suit your business and tailored to suit your people and organisation. We can also create bespoke training when something very specific is needed.Please contact us to discuss your requirements in more detail and at no obligation.