The Training Environment For Financial Services

SMCR Managing Ongoing Compliance - remote delivery

08 Dec 2020, remote delivery

10:00am to 16:00pm

Course fees: £425.00 + vat per person

Savings for multiple registrations

Outline & Objectives

Firms have worked hard to implement the Senior Managers and Certification Regime  - for solo regulated firms by December 2019. But SMCR isn’t just for Christmas!  Implementation is just the start of a longer process to ensure that concepts of individual accountability are fully integrated into “business as usual” in regulated firms. 

If you have responsibility for SMCR in your organization, this fully interactive workshop will help you benchmark your achievements post implementation, highlight and address potential issues or areas of concern and plan the next steps as your firm progresses along its SMCR journey.

Attending will help you:

  • Identify the key issues outstanding following conversion from APR to SMCR
  • Succesfully manage the first round of Certification –  key pointers and pitfalls to avoid
  • Clarify the meaning of Reasonable Steps in the context of SMFs business
  • Demonstrate the effectiveness and objectivity of approaches to assessment of certified staff
  • Ensure performance assessment processes fully reflect Certification requirements
  • Tailor Conduct Rules training to individual job roles
  • Map the Conduct Rules to your organisation’s values
  • Enhance the quality and timeliness of references
  • Consolidate SMCR as BAU through its impact on corporate culture

Who will benefit

Anyone responsible for setting up, implementing and administering the SMCR within a financial services organisation, especially individuals in Risk, Compliance and Operations. The course may also be of interest to Human Resources staff and to those in Internal Audit.  It will also be suited to those who are coming new to the SMCR for the first time.

Training Approach

This course will be delivered via a real time slide sharing and live audio visual platform, accessible by desktop computer, laptop, tablet or smartphone. Delegate numbers will be limited to ensure a high quality and interactive learning experience.


Course Presenter

Charles Cattell is a consultant and training practitioner with extensive expertise across the financial services sector. He advises, trains and develops a broad range of financial services clients and their senior managers about the human aspects of regulation with a particular focus on managing people risk, the development of competence and expertise and the enhancement of corporate culture. His clients include banks, product providers, intermediary firms, and insurers with whom he works at a senior level on learning, leadership, regulatory and corporate governance issues. Charles also works with trade associations, examining bodies and regulators, whom he has advised on competence and professionalism issues. He is a Chartered Fellow of the Chartered Institute of Personnel and Development, a Chartered Member of the Chartered Institute for Securities & Investment and a Chartered Insurance Practitioner and an Associate of the Chartered Insurance Institute.

Course Agenda

Session Content
Progress so far
  • What SMCR is attempting to achieve
  • Lessons learned during initial implementation
  • SMCR as an evolving regime
  • The SMCR audit trail
Bedding down the Senior Managers Regime
  • Statements of Responsibility
  • Challenges with Prescribed Responsibilities
  • Enhanced requirements as good practice in core forms
  • Revising the Management Responsibilities Map
  • Handover procedures in action
  • Gaining SMF approvals under SMCR
  • Issuing certificates
  • Role competence and the fit and proper assessment
  • Addressing performance management issues
  • Challenges of capability and accountability
  • Loading up the directory
Fit and Proper Challenges
  • Individual challenges and conundrums
  • Applying fit and proper criteria more widely
  • Operating the regulatory reference regime
Developing understanding of and commitment to the Conduct Rules
  • Challenges in interpreting the Conduct Rules
  • Making the Conduct Rules relevant and interesting for Conduct Rule Staff
  • Embedding the concept of managing with skill and care
  • Conduct Rule breaches and discipline
  • Conduct Rules - refresher training
  • Conduct Rules and the management of Conduct Risk
Individual behaviour and corporate culture
  • What the regulator expects of firms
  • Diversity, inclusion and the compliance agenda
  • Leadership and culture
  • Corporate culture and the regulatory firm assessment model

This course can be delivered in-house at a time and location to suit your business and tailored to suit your people and organisation. We can also create bespoke training when something very specific is needed.Please contact us to discuss your requirements in more detail and at no obligation.

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