Effectively Communicating Compliance

Course Outline and Objectives

Communication, communication, communication. In any areas of our lives - whether professional or personal - communication is fundamental. Get it right and many difficulties can be avoided. Get it wrong and a whole host of issues will arise.

What makes good communication? How do we develop our professional compliance practices to avoid unnecessary difficulties? How can we effectively communicate to ensure good outcomes?

Through a series of topics, small group discussions and plenary feedback, this course aims to provide practitioners with the platform and opportunity to discuss with industry colleagues these vital and challenging issues. Having completed this roundtable seminar, individuals will be better equipped to identify strengths and weaknesses in the current practices and to have strategies to address key areas identified as needing improvement.

Attending this focused half-day course will help you:

1. Understand key features of good communication
2. Recognise and adopt excellent communicative strategies
3. Develop clear messaging
4. Identify audience and target communication
5. Build resources using internal and external materials
6. Examine strategies and approaches for effective communication

Who will benefit?

Anyone responsible for or involved in compliance (policies, implementation, strategic planning etc) within a financial services organisation.