The Training Environment For Financial Services

In house training

All the programmes listed below can be delivered in-house at a time and location to suit your business and tailored to suit your people and organisation. We can also create bespoke training when something very specific is needed.
Please contact us to discuss your requirements in more detail and at no obligation.

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HR and Training & Development
Senior Managers and Governance
Marketing and Product Development
Professional Skills
Operations and Technical
Compliance and Risk
Our in house courses

Artificial Intelligence (AI) and FCA compliance

Assessment of Value – meeting FCA Expectations

Benchmarking people policies for the Consumer Duty and SMCR

Best Execution - meeting FCA Expectations

Board Effectiveness Review Workshop for Financial Organisations

CASS Client Money and Assets

Client Centric Selling for Insurance Brokers and Underwriters - Level 1

Complaint Handling under DISP

Complaints and Customer Vulnerability - Best Practice Approaches for FCA regulated firms

Complaints and the Consumer Duty

Complaints and the Financial Ombudsman Service

Complaints – revolutionising the Customer Journey

Compliance Monitoring - the impact of the Consumer Duty

Compliance Monitoring under the FCA

Conduct Rules & The Consumer Duty - Preparing your staff

Conduct Rules - understanding your Obligations under SMCR

Conduct Rules Training under SMCR

Consumer Duty – the Role of HR

Creating Effective Policies and Procedures

Creating an Effective ICAAP/ICARA

Culture - understanding regulatory expectations

Customer support and the Consumer Duty

Customers in Vulnerable Situations - Best Practice Approaches

Cyber risk and security and the FCA: A primer for Compliance and Risk staff

De-mystifying SYSC - a practical Introduction

Digital Media and the FCA

Digital and Crypto Assets and the regulatory landscape

Diversity and Inclusion in Financial Services

Diversity and Inclusion – a practical Introduction for Financial Services Professionals

EMIR Refit: Article 9 Reporting Simplified

ESG Foundations: The Road to COP and Beyond

Effective Board Reporting - Practical Approaches for FCA and dual regulated firms

Effective Cyber Security for FCA Regulated Firms

Effectively Communicating Compliance

Embedding Good Governance in Financial Services

Enhancing your effectiveness as a Compliance Professional

Ensuring Operational Resilience in your Organisation

Establishing & evidencing a good conduct ethos in your firm

Establishing Effective Risk Governance

FCA Enforcement Action: Lessons for investment firms

FCA Regulation for FinTech Firms

FCA Regulation for HR Specialists

Financial Crime systems and controls: a primer for compliance and risk

Financial Promotion for Banks, Building Societies and Consumer Credit Firms

Financial Promotion for General insurance and Protection Products

Financial Promotions under COBS

Focus on Client Due Diligence

Foundation in FCA Regulation

Fund Governance and Oversight under the FCA

Fund Onboarding - a Practical Introduction

Greenwashing Unmasked: Detecting misleading tactics

Handling Client Money in Claims Management - Meeting CASS 13 Requirements

Handling Client Money in General Insurance

Impact Tolerances, Scenario Tests & Reporting to the Board - Operational Resilience Challenges

Introduction to Authorised Funds

Introduction to Corporate Credit Analysis

Introduction to Financial Analysis

Introduction to Fund Pricing and Asset Valuation

Introduction to Money Laundering

Leading Complaint Handling Teams

Managing Conduct Risk under the FCA

Managing Conflicts of Interest for FCA Regulated Firms

Managing Insurance Conduct Risk

Managing and Monitoring Culture - Practical Approaches for Regulated Firms

Managing with Skill, Care and Diligence under SMCR

Managing your Data Risks

Market Abuse: Themes, Hot Topics and Trends in the Financial Services Industry

Market Abuse: ensuring compliance under MAR

Meeting ESG and Sustainability Disclosure Requirements for FCA regulated Firms

Operational Risk Management

Outsourcing in Financial Services

Persons Discharging Managerial Responsibilities (PDMRs) - Understanding your obligations under MAR

Preparing for CBoI Senior Executive Accountability Regime

Preparing for your FCA Visit

Product Governance and the Consumer Duty

Reasonable Steps - meeting your Obligations as a Senior Manager

Reasonable Steps - supporting Senior Managers under SMCR

Regulatory Developments - the impact on HR

Responsibilities of Senior Managers

Risk Management Information and Reporting

Risks, Controls and Oversight by the Board

SM&CR - the Role of HR

SMCR - good practice workshop

SMCR - managing Ongoing Compliance

Selling Insurance or Investment Products without giving Advice

The Role of the MLRO

Understanding General Insurance Finance

Understanding MIFIDPRU

Understanding Risk Assessment and Mitigation

Understanding the Appointed Representative Regime - for Appointed Representatives

Understanding the Appointed Representative Regime - for Principals

Understanding the Digital Operational Resilience Act

Understanding the new Consumer Duty for FCA regulated Firms

Understanding the role of The Consumer Duty Champion

Updating Approaches to Fitness, Propriety and the Conduct Rules

Vulnerable Customer Training

Your Consumer Duty Board Report for General Insurance Firms

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